Hi my name is larneta And that i flew with American Airlines for the first time to accomplish a suprise bridal shower for my ally,but Once i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad EVERYTHING with the suprise bridal shower in Those people baggage.I couldnt figure out why they where in Wisconsin And that i didnt care I just preferred them being where I used to be right away.So I needed to cancel almost everything. All her relatives and his family and friends.I used to be basically crying within the airport she didnt even know I was there I arrived early just for the suprise.
Their service has been horrendous. Right after I did not capture a connecting flight to my grandmother’s funeral mainly because they only had a person mechanic in the entire airport, they agreed to purchase my resort costs. However, it took them three months to receive back to me, and by the point I received the Verify, it had previously been cancelled.
I'm able to’t say that Substantially to the airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I got to Denver, the Frontier plane to which I had been booked by Orbitz experienced still left and I skipped my flight.
Acquiring just done (three/18) a flight from Miami Airport to Philadelphia, we located which the service while in the Miami Airport with the American Airline people today was not in line with successful or professional service. We were given incorrect Instructions to our Look at-in place, then again whenever we experienced to acquire in line for a stability check. We were sent to the wrong place for that purpose.
I am astonished at the lack of consumer service at American Airlines. I used to be a flight attendant for 30 years and took wonderful delight from the training I been given from American. On a recent journey I watched a passenger and agent argue about which one particular was ruder. There isn't any clear enforcement of grooming procedures anyplace in the corporation.
My spouse and I experienced flight reservations for now (March fifteen, 2014) and after a regimen coronary heart scan on Wednesday of the week, he was diagnosed which has a intense coronary heart problem. On Friday, March fourteen, 2014 he had to have a heart catherization and it absolutely was difficult for us to go on our vacation. I known as American Airlines Buyer Service and was properly told “hard luck”.
I traveled very not too long ago on 1 of your planes, I've always been glad nonetheless, this experience remaining me With all the query, “Why should really I take advantage of this airline?”. I still left L.A. to fly to Phoenix I had been returning dwelling right after caring for my sister and required to get household immediately because my partner was injured in the home. Prior to the airplane still left there have been computer issues and once we landed the ramp wouldn’t open up we needed to be “towed ” to a different gate. “We did not disembark through the airplane till the final call for my up coming flight. I understand that you can find complications that manifest however the service was not up to criteria. At no time did any individual say we've been sorry, apart from the pilot explained, “Effectively I don’t know what to state items take place, I suppose sorry could be excellent.
Current flight from Austin to Ft Myers have a peek at these guys on which I'd requested wheelchair support didn't provide any jetway guidance and Unquestionably absolutely nothing in Ft Myers from plane to baggage assert and NOONE to talk to.
On April 15th, 2013 I been given a sign in the mail from you and was extremely dissatisfied when I opened the envelope to begin to see the Verify composed out was around one/4th the quantity I'd initially submitted for reimbursement.
A business associate And that i traveled again from Punta Cana, DR on flight 1629 from a company excursion very last Friday (two/five/sixteen) and after that on to Dallas by means of flight 207. As soon as arriving again into Dallas and retrieving our baggage, we recognized a powerful odor over the suitcases after which you can over the contents inside of, the offensive “musty” odor permeated anything and on some items it’s doubtful the odor is usually taken out.
three) May well five at HPN we had to locate chair…lady attendant could not drive passenger up ramp onto aircraft, so he walked…..Whenever we arrived at ORD we experienced to discover chair at Yet another gate….
In case you took the time to rent experienced people today to work for the airlines then Most likely you wouldn’t be during the economic wherewithal that you choose to’re encountering. Possibly you wouldn’t must continuously oversell your seats making sure that travellers boycott your airline and use other much more highly regarded and trustworthy organizations such as Southwest or United.
My issue is AA extensive responded to my problems and lies about motives the I used to be bumped of flight.
American Airlines presents flights, lodges, autos, holidays, cruises and pursuits – but the business is most nicely-known for flights originating in America. The official Web site provides tons of information for persons wishing to guide flights, including immediate reserving from the website or by using phone contact with consumer service.